The E500 with the EP20AU pump combines the familiar comfort of foam with the clinical precision of air therapy. This hybrid system delivers smooth, responsive alternating care for the prevention and treatment of pressure injuries up to Stage 4, while cushioning sensitive users with consistent, pain-reducing support. With up to 12 hours of battery backup, it adapts effortlessly to changing needs and keeps care uninterrupted when it matters most.
Supportive, responsive, and made to care, it’s reassurance made simple.
Why Clinicians Choose E500
E500 is selected for patients who need active pressure relief to help manage discomfort and pain over extended periods in bed. Its hybrid design pairs responsive air therapy with a soft foam surface to redistribute pressure effectively while protecting vulnerable areas through rebound core foam, anti-shear technology, and heel offloading. E500 is trusted in environments where uninterrupted care, patient movement, and reliability matter most.
Features and Benefits
- Dynamic alternating pressure with hybrid construction for high-risk clients requiring active therapy
- Hybrid foam-air mattress with paired air cells and profiled foam inserts, supported by a rebound foam layer for airflow and natural movement
- Provides prevention and pressure injury management for up to Category 4 with the EP20AU pump
- Provides pain relief and comfort for sensitive users
- Supports patients in rehabilitation or palliative care settings
- Pure Guard Cover: four-way stretch, vapour-permeable, antimicrobial surface that reduces shear and supports skin protection
- Hydro Lock Barrier with welded seams and a liquid-resistant zip flap prevent fluid ingress and protects the mattress core
- Anti-shear surface reduces tissue strain
- Heel relief zone offloads pressure on vulnerable areas
- Reinforced side walls for stability
- Stability Core base with anti-slip underside for secure placement









Engineered to run smoothly with minimal noise, the EP20AU reduces disturbance during rest. With intuitive controls, built-in alarms, and automatic lock, it ensures therapy is always consistent, secure, and easy for carers to manage.




